otelium
Help Center/Agency & B2B Partner Management
Distribution
4 min

Agency & B2B Partner Management

Manage agency profiles, B2B user access, subscription tiers, and hotel-agency relationships from a single portal.

Agency Profiles

Each agency partner has a profile that stores their legal name, tax ID, contact details, default currency, and operational status. Active agencies can log into the B2B portal, view contracted hotels, and create reservations.

  • Agency type tagging: B2B, B2C, Corporate
  • Multi-currency default per agency
  • Hotel-agency relationship mapping
  • Subscription tier tracking

B2B Portal & User Access

Agency staff log into a dedicated portal where they see only the hotels and contracts linked to their agency. They can create reservations, view their booking history, and download vouchers. All actions are scoped so they never see data from other agencies or internal operations.

Subscription Tiers

Agencies can be assigned to subscription tiers that control feature access. Basic tiers cover reservation creation and viewing. Professional tiers add reporting, bulk booking, and API access. Enterprise tiers include unlimited users and custom integrations.

Reconciliation & Accounts

Agency reservations automatically flow into the accounts module. Outstanding balances, payment deadlines, and commission calculations are tracked per agency. Monthly statements can be generated and exported for reconciliation.

Frequently Asked Questions

Still have questions?

Our team is ready to walk you through a personalized demo.

Book a Demo